You have the right to return products you have bought from PLNTS.com for a full refund within 14 days of receiving them. Due to regulations around perishable products it is not possible to return any plants. If you are unsatisfied with the quality of the plants you can contact our customer support with the widget on the bottom-left of the webshop.

When you return any product, you must cover the shipping charges. As soon as we receive your return, we will process your refund request. Please note that you will not be reimbursed for the original shipping charges. Any refunds made by us will be processed back to the original payment method when you placed your order.

If you would like to change your item for a different color or size, please return your unwanted item and place a new order.
We do not take responsibility for any items lost during the return shipping.