We expect every order to arrive in tip-top shape, however there are rare occasions where our PLNTS don’t meet their full potential. But not to worry, we are so confident in our quality that we offer a 30 day refund policy if any PLNT does not reach the health standards we expect. How? Simple, use the widget in the bottom-left to contact us and send a photograph of your product along with a description of the issue. If you have any questions about the PLNTS’ guarantee, get in touch. We would be more than happy to help.