Currently available in the UK
FAQ for UK PLNTSlovers
Our support team is also ready for your Brexit questions! Please send an email to firstname.lastname@example.org with your order number so we can help you find the shipment.
We will ship your Monstera Adansonii Variegated once a week. We will send out your package with DHL Express to make sure your plant will arrive fast and healthy.
Unfortunately, we have not yet been able to make a second attempt to send the remaining orders to the UK. We will send the remaining orders by April 30th. If a refund is required in the meantime, customer service can always be contacted.
Last updated 23-03-2021 10:45 CET
Unfortunately a few shipments from the UK shipping trial have been returned to us. We are currently investigating the reason why this has happened and how we can prevent this in the future. Has your order been returned to us? No worries! We will send a new shipment to you next week. In case these shipments also get returned we will offer a full refund for your order.
Last updated 17-03-2021 08:45 CET
We have reached 50 trial orders and have temporarily disabled UK as a shipping option again. Thank you very much for participating in this trial, we will ship out your orders as soon as possible! For everyone that couldn’t get their hands on any orders, we will give you an update as soon as we reopen shipping to the UK permanently.
Last updated 04-03-2021 11:45 CET
As of March 4th 10:00AM CET we will start a shipping trial to the UK. We will ship roughly 50 orders. During this trial it will be possible to order all our products except our L and XL plants. Unfortunately we cannot send those. The packages will be sent with DHL express and a Phyto certification will be included. If there are problems with customs clearance, you can contact us and we will solve it.
Last updated 01-03-2021 15:50 CET
The carriers have started shipping to the UK again, unfortunately they aren’t ready to ship plants yet due to the phytocertification needed. We hope their system for phytocertifications to be ready in the end of March, after we have done some testing in February we believe shipping to the UK will be possible again in the beginning of March. From the current available information the taxes will be 20% for all our products with 0% import duty. This is subject to change.
Last updated 15-01-2021 09:04 CET
Currently the carriers do not transport to the UK anymore, therefore we will not be able to take any orders from the UK. We hope that in January it will be possible to make you happy with our PLNTS again, it is all still very uncertain for now. Thank you for your understanding and Happy Holidays. But there is hope!
Last updated 21-12-2020 14:02 CET