The carriers have started shipping to the UK again, unfortunately they aren’t ready to ship plants yet due to the phytocertification needed. We hope their system for phytocertifications to be ready in the end of March, after we have done some testing in February we believe shipping to the UK will be possible again in the beginning of March. From the current available information the taxes will be 20% for all our products with 0% import duty. This is subject to change.
Last updated 15-01-2021 09:04 CET
Currently the carriers do not transport to the UK anymore, therefore we will not be able to take any orders from the UK. We hope that in January it will be possible to make you happy with our PLNTS again, it is all still very uncertain for now. Thank you for your understanding and Happy Holidays. But there is hope!
Last updated 21-12-2020 14:02 CET
FAQ for UK PLNTSlovers
DHL and PostNL unfortunately no longer take shipments to the UK. As a result, we had to cancel orders that had not yet been shipped. The money will be refunded within 5 working days. Sorry for the inconvenience caused by this.
Our support team is also ready for your Brexit questions! Please send an email to email@example.com with your order number so we can help you find the shipment.
During the Brexit situation you are of course entitled to a 30-day guarantee. Send our support team photos of the damaged plants and we will come to a solution together!
We hope that in March it will be possible to make you happy with our PLNTS again, for now it is all still very uncertain.